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Careers

Join Our Team & Build Your Career

 
We are a growing global bank that offers a variety of financial services to customers in New York and New Jersey. We are a member of the Hana Financial Group family of companies, one of the largest banking organizations in South Korea.

 

Why Hana Bank USA?

 
At Hana Bank USA, National Association, you will work with terrific people and have the opportunity to shine as you grow professionally. We are looking for great people to join us - those who are passionate about their work; strive for excellence in all they do; provide superior customer care; live and work with integrity; and value openness, mutual respect, and teamwork!
 
We offer employees competitive compensation; a supportive work culture, based on decency and mutual respect; opportunities for learning and career advancement; and comprehensive benefits, including medical, dental and vision care, a 401(k) plan, FSAs, paid time off and pre-tax transit benefits.
 
Hana Bank USA values diversity and is an Equal Opportunity Employer.
 
 

Universal Banker | Flushing, NY
Full-time, Part-time / On site

Key Responsibilities

  • Engage with customers and prospects to assess their financial goals and needs and recommend tailored products and services to fulfill those needs
  • Maintain strong product and sales knowledge and champion our core service values
  • Provide sound advice at every customer interaction to create a positive customer experience and ensure that the customer’s financial needs are met
  • Provide top-notch customer service and exceed customer expectations, especially when dealing with more complex transactions
  • Participates in community events to increase bank visibility and develop business opportunities
  • Promotes and cross-sells products and services, and participates in joint calls with other departments (i.e. loan referrals, etc)
  • Handles and resolves all client inquiries and concerns to satisfactory resolution and in a timely manner
  • Maintain current knowledge of all Federal and State laws and regulations, along with complying with the Bank’s policies and procedures
  • Perform both teller and customer service duties as needed to manage traffic flow during peak times based on where assistance is needed
  • Processes teller transactions in an accurate and timely manner including and not limited to deposits, withdrawals, payments, transfers, check cashing, negotiable instruments, ATM balancing, and balance cash drawers
  • Processes and validates accuracy of coin and currency amounts related to incoming and outgoing cash shipments
  • Perform customer service duties including and not limited to account opening, safe deposit box, stop payments, wire transfers, and address changes
  • Performs account changes to existing accounts as requested by clients
  • Processes assigned reports and/or job duties in an accurate and timely manner
  • Participates in branch staff meetings and training
  • Perform other duties as necessary to ensure safety and soundness of the retail branch operations
Qualifications
  • A college degree or military equivalent strongly preferred; high school degree, GED or foreign equivalent required
  • Capable of fostering personal connections, engaging with customers, and consistently demonstrating professionalism and courtesy
  • Desire to work in a team environment and proactively collaborate with your colleagues to provide an outstanding customer experience
  • Strong communication skills
  • Ability to learn products, services and procedures quickly and accurately, and understand how to tailor product and service solutions to customers with differing needs
  • A commitment to meeting all Bank policy and regulatory requirements
  • Adaptability, flexibility and ability to work after branch hours, including weekends and some evenings
  • Good organizational skills and attention to detail
  • Experience in the banking industry including both customer service and cash handling preferred

  • Proficiency in Korean and English preferred

Location
  • 156-44 Northern Blvd, Flushing, NY 11354
 
Salary Range for this full-time position: $50,000 to $60,000
Hourly Wage for this part-time position: $19~22/hr
 
To apply, please submit your resume and a cover letter to: careers@hanabank.us.
Underwriter | Fort Lee, NJ
Full-time / On site
 
Key Responsibilities
  • Responsible for financial analysis of complex loans, industries, and customers
  • Underwrites loans and performs historical business financial analysis and cash flows
  • Performs and constructs global cash flow analysis of a guarantor’s financial position through an in-depth investigation of personal financial statements, tax returns and credit reporting documentation
  • When applicable, considers and discusses alternative structures and overall assessments with deal team
  • Conduct extensive due diligence, prepare credit committee package, execute transactions and provide-ongoing portfolio monitoring
  • Analyze financial statements, explaining the impact of balance sheet and income statement changes and trends and margins
  • Perform analysis of risks/mitigants, management, collateral and guarantors (among other credit considerations) to determine viability of loan requests
  • Evaluate financial stability, debt service capacity, management strength, collateral coverage, loan structure, risk assessment, economic environment and industry concerns and possible effects on the commercial relationship
  • Support other credit risk management activities, including those related to internal/external audits, loan reviews, and regulatory compliance matters
  • Preparation of sensitivity and stress scenarios, and appraisal assessment
  • Maintain records of approvals including policy exceptions, declines, and withdrawals
Qualifications
  • Minimum of one year of experience in credit underwriting; experience in SBA lending is a plus
  • Bachelor’s degree in Accounting, Finance or related area with ability to interpret and understand financial statements (formal credit training preferred)
  • Strong analytical and research skills
  • Strong communication skills, both verbal and written
  • Strong underwriting skills for various asset classes in commercial real estate, SBA, and C&I lending
  • Excellent experience in analyzing various asset classes, property, and cashflows
  • Ability to work independently when problem solving and underwriting loan proposals, and with members of the entire commercial lending team, as necessary
  • Ability to process modifications, renewals, and extensions in a timely manner
  • Meets turnaround requirements of a high-volume loan production environment while maintaining strong quality of work produced.
  • Must be well organized with good time management and project management skills
  • Demonstrated problem solving skills and the ability to blend technical knowledge and good business judgment
  • Experience in Microsoft Office, Word, Excel applications, as well as the ability to learn and adapt to internal bank systems
Location: 222 Bridge Plaza South, Fort Lee, NJ 07024
Salary Range for this full-time position: $60,000 to $100,000
 
To apply, please submit your resume and a cover letter to: careers@hanabank.us.
 
Marketing Assistant | Los Angeles, CA 
Part-time / On site
 
Key Responsibilities
  • Assist with marketing campaigns, promotions, and sales-related activities
  • Attend and support marketing events, networking functions, vendor meetings, and client meetings
  • Conduct market and competitor research to support marketing strategy development and business growth initiatives
  • Coordinate and manage schedules, including meetings, off-site appointments, and business travel, while monitoring project progress and deadlines
  • Assist with the production, ordering, distribution, and management of promotional materials and marketing merchandise
  • Identify customer needs, provide information on financial products and services, and build strong customer relationship
  • Process financial transactions, including deposits, wire transfers, and account openings, while responding to customer inquiries and requests
  • Cross-sell financial products, support new customer acquisition efforts, and ensure compliance with applicable regulations, company policies, and internal procedures
  • Perform additional duties as needed to support the safe and efficient operation of the branch

Qualifications

  • Bachelor’s degree in Marketing, Communications, Business, or related field
  • Fluent in English and Korean
  • Valid driver's license and ability to drive for business-related travel, including marketing events, client meetings, vendor visits, and other company errands as needed.
  • Strong written and verbal communication skills
  • Strong organizational and time-management skills with the ability to multitask effectively
  • Understanding of community bank culture and local customer engagement 
  • Experience in a regulated banking industry and general understanding of financial products and services preferred
  • Experience in marketing or business development is a plus (preferably in banking or financial services
Location: 3194 W. Olympic Blvd, Los Angeles, CA 90006
Hourly Wage: $19~22/hr
 
To apply, please submit your resume and a cover letter to: careers@hanabank.us.

BSA/AML Analyst | Los Angeles, CA 
Full-time / On site

Key Responsibilities:

  • Conduct thorough investigations of alerts generated by the bank’s transaction monitoring system, including Quality Assurance secondary review
  • Assist in preparing and filing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs)
  • Perform enhanced due diligence (EDD) reviews to identify and assess potential risks
  • Monitor high-risk accounts and activities to detect patterns indicative of suspicious behavior
  • Ensure compliance with the Bank Secrecy Act (BSA), USA Patriot Act, and other applicable laws and regulations
  • Execute Know Your Customer (KYC) reviews for both new and existing customers, ensuring all documentation is complete and accurate
  • Identify and escalate discrepancies or incomplete KYC documentation to senior team members
  • Conduct screenings of customer records, transactions, and other activities against OFAC and other sanction lists
  • Investigate potential matches to determine whether they constitute true hits and document findings accordingly
  • Deliver operational and administrative support to branches to ensure seamless adherence to compliance processes

Qualifications

  • Bachelor’s degree in Finance, Accounting, Legal, or a related field
  • Strong understanding of BSA/AML regulations, OFAC requirements, and KYC/CIP standards
  • Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint)
  • Exceptional analytical, organizational, and communication skills
  • Ability to work both independently and collaboratively in a team setting
  • 1-2 years of experience in BSA/AML compliance, OFAC screening, transaction monitoring, or related roles within the financial industry preferred
  • CAMS certification is preferred but not required
Location: 3194 W. Olympic Blvd, Los Angeles, CA 90006
Salary Range for this full-time position: $50,000 to $70,000
 
To apply, please submit your resume and a cover letter to: careers@hanabank.us.
Operations/Servicing Specialist - Fort Lee, NJ
Full-time, On site
 
Key Responsibilities:
  • Loan Documentation & Closing: Prepare accurate closing documentation for a diverse commercial loan portfolio, including Small Business Administration (SBA), Commercial Real Estate (CRE), and Commercial & Industrial (C&I) credit facilities.
  • Funding & System Onboarding: Execute the precise disbursement of funds, system booking, and initial tickler system configurations for both commercial and residential mortgage loans.
  • Risk & Collateral Management: Ensure flawless collateral perfection (including UCC filings, mortgages, and title policies) for all residential and commercial real estate transactions.
  • Post-Closing Integrity: Conduct comprehensive post-closing reviews, managing document follow-ups, trailing documentation, and tracking exceptions to resolve outstanding items.
  • Quality Assurance & Auditing: Review and audit system bookings, disbursement ledger entries, and initial tickler inputs to maintain maximum data integrity.
  • Daily Loan Servicing: Manage day-to-day loan operations, including accurate payment posting, account maintenance, and responding to internal and external customer service inquiries.
  • Financial Reconciliation: Prepare and review daily operational reports and complex ledger reconciliations, ensuring the timely clearing and settlement of suspense and clearing accounts.
  • Special Projects: Complete occasional ad-hoc operational projects and tasks as assigned by management to support department objectives.

Qualifications

  • At least 2 years of experience servicing commercial and home mortgage loans
  • Familiarity with CRE, SBA, C&I, and Home Mortgage loans
  • Understanding and ability to participate in the loan closing process
  • The ability to move between multiple projects to keep them all moving 
  • Strong detail orientation and organizational skills
  • Knowledge of Microsoft Office applications (Advanced Excel), Jack Henry, and Laser Pro
  • Interpersonal skills that enable you to make personal connections
  • Excellent verbal and written communication skills, with the ability to express yourself clearly
  • A college degree or equivalent experience
  • Ability and willingness to travel locally as needed
  • Fluency in Korean and/or Chinese a plus
Location: 222 Bridge Plaza South, Fort Lee, NJ 07024
Salary Range for this full-time position: $50,000 to $80,000
 
To apply, please submit your resume and a cover letter to: careers@hanabank.us.
Portfolio Analyst - Fort Lee, NJ
Full-time, On site
 
Key Responsibilities:
  • Handle the portfolio of loans to small or medium-sized businesses and perform analysis in compliance with the Bank’s requirements
  • Communicate with borrowers efficiently to collect required information
  • Perform annual credit reviews of the loans assigned in a timely manner
  • Assess proper credit risk and risk ratings to the loans as well as propose and support upgrades or downgrades
  • Prepare Critical and Classified (C & C) reports
  • Perform impairment analysis of non-performing loans and recommend charge-offs as needed
  • Propose and support upgrades or downgrades of loans
  • Review daily past-due reports and contact the borrowers who are past due < 30 days
  • Coordinate with Portfolio Manager for the borrowers who are past due > 30 days
  • Keep proper correspondence log of collection efforts
  • Conduct assigned site visits
  • Review site-visit tickler report and schedule site visits per the manager’s instruction
  • Support internal and/or external examinations
  • Create reports related to Portfolio Department
 
Qualifications
  • Must have prior community banking experience as a portfolio analyst handling a loan portfolio consisting of CRE, C& I and/or SBA loans
  • Interpersonal skills that enable you to make personal connections, engage customers and behave courteously and professionally at all times
  • Excellent verbal and written communication skills, with the ability to express yourself clearly, politely and firmly
  • Strong detail orientation and organizational skills
  • Strong analytical skills
  • A college degree or equivalent experience
  • Ability and willingness to travel for site visits
  • Be able to work beyond scheduled hours to meet project deadlines and deliverables
  • Proficiency in Microsoft Office products with advanced skills in Excel
  • A minimum of 2-3 years of experience in portfolio management is required and underwriting experience is plus
  • Knowledge of Jack Henry SilverLake core a plus
  • Proficiency in Korean a plus
Location: 222 Bridge Plaza South, Fort Lee, NJ 07024
Salary Range for this full-time position: $50,000 to $80,000
 
To apply, please submit your resume and a cover letter to: careers@hanabank.us.
Branch Manager - Fort Lee, NJ
Full-time, On site
 
Key Responsibilities
  • Generate new deposits and drive business development initiatives to meet or exceed branch growth and sales goals
  • Develop and maintain long-term relationships with existing and prospective clients
  • Identify and pursue new business opportunities within the local market.
  • Serve as a brand ambassador for Hana Bank USA and provide a high level of customer service
  • Represent the Bank in the local community and actively participate in community events, business organizations, and networking opportunities
  • Promote the Bank’s products and services, including deposit, commercial lending, and residential mortgage products
  • Make independent business development calls and engage internal business partners when appropriate to support client needs and business opportunities
  • Lead and support the branch team in achieving deposit growth and other established performance sales goals
  • Provide operational coverage in the absence of the Service Manager and oversee branch operations in accordance with Bank policies, procedures, and applicable regulatory requirements
  • Ensure compliance with KYC, Customer Due Diligence, AML, cross-border requirements, and other applicable Bank policies and regulations.
  • Maintain a strong focus on operational integrity, risk management, and branch security
  • Follow and uphold the Bank’s Code of Ethics and professional standards.
  • Prepare and submit required management reports, including business development, pipeline, activity, and expense reports, in a timely manner
  • Assist with client-related matters, special projects, and other duties as assigned
Qualifications
  • Minimum of 5 years of branch banking, branch management, or related banking experience; prior Assistant Branch Manager or Branch Manager experience preferred
  • Demonstrated knowledge of branch operations, banking products and services, operational controls, and branch security
  • Strong understanding of banking policies, procedures, and applicable regulatory and compliance requirements
  • Proven ability to develop new business, build client relationships, and contribute to deposit growth
  • Strong community involvement and/or demonstrated ability to build relationships with local businesses, organizations, and community partners
  • Ability to lead, coach, and manage branch staff while adapting staffing and resources to changing business and customer needs
  • Strong organizational and time-management skills, with the ability to manage competing priorities and align activities with branch goals and objectives
  • Strong communication, interpersonal, and relationship-management skills
  • Mortgage Loan Originator (MLO) experience or registration is a plus
  • Adaptability and flexibility, with the ability to work branch hours, including weekends and occasional evenings
  • Strong problem-solving and decision-making skills, with the ability to exercise sound judgment in addressing customer, operational, and personnel matters
  • Strong written and verbal communication skills
  • Fluency in Korean is preferred
  • Bachelor’s degree or equivalent combination of education and relevant work experience
Location: 201 Main St, Fort Lee, NJ 07024
Salary Range for this full-time position: $70,000 to $90,000
 
To apply, please submit your resume and a cover letter to: careers@hanabank.us.



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